Technology Administrator
C.H. Robinson, Warsaw, PL
Feb 2019 – *
Back in business 🙂
Security Infrastructure Specialist
GlaxoSmithKline, Poznan, PL
Nov 2017 – Jan 2019
Core responsibilities:
- Managing and maintaining:
- Cyber Security appliances
- Linux servers administration
- Managing virtualization and containers
- Monitoring network
- Responding to 3rd level incidents
- Ensuring uninterrupted log flow
Technology Administrator
C.H. Robinson, Warsaw, PL
Jan 2016 – Nov 2017
Core responsibilities:
- CEE Branches physical infrastructure maintenance
- Managing Citrix, Hyper-V, VMware, NetApp appliances
- Automation and scripting (Powershell, Batch)
- 2nd/3rd level incident processing
- Problem management
- Vendor contacts
Service Desk Analyst
C.H. Robinson, Warsaw, PL
Oct 2013 – Dec 2015
Specializations:
- Infrastructure Specialist
- Continual Service Improvement Core responsibilities:
- High Priority IM
- Creating documentation
- Training of new team members
- Regional Service Desk QA
- Application access management
- Basic problem management
- Providing local and remote support to end-users within agreed OLA/SLA
Office IT Administrator
Deal, Poznan, PL
Jun 2010 – Sep 2013
Core responsibilities:
- Managing and maintaining company server (Linux)
- End-user IT support